How to Become A Property Problem Solver

Aug 5th, 2009 | By Les Sheppard | Category: Featured Articles

Your car breaks down on the way to a critical property viewing. The valuation you were waiting for on that nice 2 bed apartment comes in at 10% below your expectation. Your Solicitor just called to say the document you were promised would arrive today hasn’t come in. What do all these situations have in common?

property-problem-solverSimply that they’re problems – and your ability to solve them and move forward has an enormous impact on your property investing success. Some people are natural problem-solvers, but for those of us who aren’t, there’s good news: problem-solving skills can be honed just like any other sales skill, says Harvey Deutschendorf. In his new book, The Other Kind of Smart , Deutschendorf offers these five techniques for becoming an expert problem solver:

1. Practice every day. Every day, think about possible problems that could arise in your portfolio building efforts and come up with multiple solutions to them. For example, your regular lender is not taking on new business – which ways could you go? Your legal team promised feedback on a contract by Friday; it’s Monday, and they still haven’t got to it – what do you do? In moments of downtime, such as driving to work or waiting to meet with a seller, come up with an imaginary problem and try to think of several solutions to it. This exercise has two benefits. First, if your imagined problem becomes reality, you’ll already have ideas about how to handle it, and thus you’ll be less stressed and more effective. Second, you’ll develop the skills you need to solve any problem that arises in your life.

2. Seek multiple solutions. Always think of problems as having more than one solution. Think in terms of better answers, instead of right or wrong. The more solutions we have, the better our chances of picking a good solution. So don’t stop at the first answer you come up with, even if you think it’s a winner. Not only are you likely to hit on even better ideas the more you develop them, but you’ll have alternatives in case the first solution turns out to be a dead end.

3. Get your ego out of the way. Don’t allow your ego to become entwined with your problem-solving efforts. Seek out the help and input of others when you need it and be ready to acknowledge when someone has a better solution than yours. Successful people have an array of tools with which to solve problems, theirs as well as those they borrow from others. They have learned to put their egos aside and use whatever information and ideas that work best.

4. Be great, not right. In solving problems, keep your focus on being successful, not on being right. This technique goes hand in hand with zapping your ego. Take it from Bill Gates, who initially did not see the potential of the Internet. When he realized he’d been mistaken, he was quick to acknowledge it and began investing heavily in the Internet. His focus on success rather than on being right is one of the major reasons he’s one of the world’s wealthiest men.

5. Reward yourself. When you come up with a great solution to a problem, reward yourself. It will give you a little added incentive to do great problem solving the next time a problem crops up.

Problems are an everyday reality for property investors. Often, the difference between those who are consistently successful and those who struggle lies in the way they respond to those problems. Strugglers often become stressed and frustrated and are quick to place blame on others. Successful people, on the other hand, keep their energies focused on solutions – and it tends to lead to more success.

Developing our ability to cope with and overcome problems has a positive effect on our ability to tolerate stress. Every problem that we successfully solve gives us increased confidence that we will be able to solve the next one.

Got a great problem solving story? Feel free to leave a comment…

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